Translations:Вступ до роботи з системою HMS/11/en

The interface and general principles of working with the HMS Servio software are described in the document "HMS Servio. User Guide for Working with Screen Forms". Attention! The document lists the tasks available to each user group by default. Only the System administrator can change this list.Bold text

Based on access levels to program functions, System users can be divided into the following groups.

«Receptionist» has access to:

• working with guest, group, company, and event cards;
• viewing the list of residents for the current date;
• booking rooms for guests and guest groups;
• check-in of guests and guest groups;
• room transfers for guests and guest groups;
• check-out of guests and guest groups;
• viewing the hotel room grid;
• working with accounts: splitting guest accounts and transferring charges from target accounts to other accounts;
• viewing the room occupancy chart;
• viewing currency exchange rates;
• viewing the hotel floor plan;
• guest search;
• viewing and registering lost and found items;
• viewing unsaved guest and group cards;
• viewing the charge journal;
• viewing room statuses and housekeeping, as well as assigning tasks to housekeepers;
• performing night audit;
• messaging with other System users;
• working with events (viewing the list, adding, editing, searching);
• assigning tasks to users.

«Sales Manager» has access to:

• editing information about hotel rooms;
• working with companies (viewing the list, adding, editing, searching);
• working with company payment details (viewing the list, adding, editing, deleting);
• viewing summary information about hotel rooms;
• creating and configuring price lists and special tariffs;
• creating service and event directories — lists of services, currencies, events, surcharges (including tourist tax), service groups;
• creating and configuring additional conditions that can be included in the room rate — number of places, number of services, time intervals, seasons, weekdays, number of persons, complex conditions, service provision period;
• generating reports;
• as well as the functional tasks of the "Receptionist" user group.

«Accountant» has access to:

• viewing lists of debtors and creditors;
• preparing data for export to accounting software and viewing export archives;
• changing currency rates;
• configuring tax accounting;
• generating reports;
• as well as the functional tasks of the "Receptionist" user group.

"Administrator" has access to performing all the tasks listed above.