Проживаючі на поточну дату/en

Residents as of the current date

The page that is set as the home page is configured by the System administrator. As a rule, the home page contains the “Residents” or “Room Grid 2.0” tab.

On the “Residents” tab, lists of guests, guest groups, and scheduled events are displayed. The list shows guests and guest groups that are staying at the hotel selected in the status bar at the top. When the value “All” is selected, the list will display guests of those hotels for which the activity status is set in the System.

The tab contains the following sections: “Unsaved guest cards”, “Unsaved group cards”, which display lists of guest and/or guest group cards that have not been saved for any reason; “Residents as of <current_date>” with a list of guests; “Open groups” and “Open events”, which display lists of guests and events with open (unclosed) accounts.

In the “Residents as of <current_date>” section, the following information is displayed for each guest:

"No." – sequential number of the guest in the list;

"A/Account" – guest personal account number;

"Hotel" – name of the hotel where the guest is staying;

"Full name" – guest’s last name, first name, and patronymic;

"Check-in" – guest check-in date;

"Check-out" – guest check-out date;

"Ad/Ch/PCh" – Adults/Children/Paying Children. The abbreviation is used in table column headers to indicate the number of adults, children, and children who have reached the age from which accommodation at the hotel is charged;

"Cat." – short name of the surcharge category to which the guest belongs;

"Comment" – additional information about the guest;

"To pay, <currency abbreviation>" – amount of money the guest must pay to the hotel;

"Room" – room number in which the guest is staying;

"Rate" – name of the rate plan that defines the accommodation cost;

"Operator company" – name of the company through which the guest arrived;

"Group" – name of the guest’s group;

"Cit." – guest citizenship;

"Status" – current guest status;

"Payment type" – method of payment for services;

record management buttons:

• • (Open guest card) – switch to the guest card editing mode;
  • (Open group card) – switch to the guest group card editing mode;
  • (Open company card) – switch to the company card editing mode (if the guest is staying on behalf of a company);
  • For each guest, full information from the guest card can be viewed by hovering the cursor over the icon in the “A/Account” column.

By default, the list of guests staying on the current date is displayed. To display all guests registered in the System, uncheck “Residents only” and click the Search button or press the Enter key.

Guest search is available. The search is performed by the contents of the following fields:

"A/Account" – personal account;

"Full name" – guest’s last name, first name, and patronymic;

"Room" – room number;

"Company" – operator company.

In the “Open groups” section, for each group the sequential group number (the “No.” column), the payment method for services (the “Payment type” column), and information about unsaved group cards in the “Unsaved group cards” section are displayed.

In the “Open events” section, the following information is displayed for each event:

"No." – sequential number of the event;

"A/Account" – personal account number of the event;

"Hotel" – name of the hotel where the event is planned to be held;

"Event" – topic or name of the event;

"Service" – event type;

"Customer" – name of the company or the employee who contacted the hotel to organize the event;

"Period start" – event start date and time;

"Period end" – event end date and time;

"Booking" – information about the event guarantee or its payment;

"Manager" – registration username of the System user who made the booking;

the (Open event card) button, intended to switch to the event card editing mode.

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Guest Search

Guest search for guests whose data has been added and saved in the System (a guest card has been created or passport details have been entered) is performed on the **“Search”** tab (**“Basic / Home / Search”**) or in the **“Search”** submodule (**“Basic / Search”**). The search criteria on both pages are identical.

The search can be performed using a single criterion or a combination of criteria. If a criterion contains several values (for example, **“Status”**, **“Payment”**), all or several of them can be included in the search. When several criteria are specified, records that satisfy all specified values (logical **AND**) will be searched. If no parameter is specified in any block, this means that this accrual parameter is not filtered. The search criteria themselves do not require additional description.

To filter guest records, click the **Search** button. As a result, guest records that meet the specified parameters will be displayed in a table.
Note. The list of records is generated taking into account guest relocations; therefore, it may include guests who previously stayed in the specified rooms. In this case, the **“Room”** column will display the number of the room in which the relocated guest is currently staying.

The following buttons may be located in the row with the found guest record:

• Open guest card;
• Guest questionnaire;
• Show history;
• Open group card.

Clicking any of the listed buttons performs the action indicated in the tooltip.