Integration with Facebook(META)

• Connecting a CRM to Facebook Messenger is quick and easy — just follow all the steps outlined in our setup guide.*
• To get started, you’ll need an MVC HMS account, a personal Facebook profile, and a connected Facebook Business account.*

Login to HMS

• Go to [HMS MVC] and enter your login credentials into the form fields.

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Add Meta Page

• Follow the steps shown in the screenshot:

• Click on CRM

1. Click on Types of communication
2. Click on Meta-Pages
3. Click on New Page

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Facebook Authorization

• A new pop-up window will appear where you need to log in with your Facebook account.

1. Click on the Authorization via Facebook button

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1. Select the business portfolio you want to connect.
2. Click on Continue.

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1. Choose the Facebook Pages you want ServioConnectorMsg to access.
2. Click on Continue.

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1. Select the Instagram accounts you want ServioConnectorMsg to access.
2. Click on Continue.

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1. Click on Continue.

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1. Click on Continue.

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1. Click on Continue.

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1. Close the window.

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1. Our Meta Pages appeared in the table

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Message

• To view messages received from Facebook or Instagram clients, follow the steps shown in the screenshot.

• Click on CRM

1. Click on Messages
2. Click on Guests
3. Leave the filters set to Facebook/Instagram.

• All active chats with clients will be displayed here.