Integration with Facebook(META): відмінності між версіями
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| (Не показано 7 проміжних версій цього користувача) | |||
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*Connecting a CRM to Facebook Messenger is quick and easy — just follow all the steps outlined in our setup guide.* | *Connecting a CRM to Facebook Messenger is quick and easy — just follow all the steps outlined in our setup guide.* | ||
*To get started, you’ll need an MVC HMS account, a personal Facebook profile, and a connected Facebook Business account.* | *To get started, you’ll need an MVC HMS account, a personal Facebook profile, and a connected Facebook Business account.* | ||
==Login to HMS== | ==Login to HMS== | ||
*Go to [https://hms8.servio.support/ | *Go to [https://hms8.servio.support/MVC_FACEBOOK/Account/Login [HMS MVC]] and enter your '''login credentials''' into the form fields. | ||
[[Файл:Facebook new7.png|1450px|безрамки]] | [[Файл:Facebook new7.png|1450px|безрамки]] | ||
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==Add Meta Page== | ==Add Meta Page== | ||
*Follow the steps shown in the screenshot: | *Follow the steps shown in the screenshot: | ||
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# Click on '''Meta-Pages''' | # Click on '''Meta-Pages''' | ||
# Click on '''New Page''' | # Click on '''New Page''' | ||
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===Facebook Authorization=== | ===Facebook Authorization=== | ||
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# Click on the '''Authorization via Facebook''' button | # Click on the '''Authorization via Facebook''' button | ||
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[[Файл:Facebook3.png|1450px|безрамки]] | [[Файл:Facebook3.png|1450px|безрамки]] | ||
# '''Select the business portfolio you want to connect.''' | # '''Select the business portfolio you want to connect.''' | ||
# '''Click on Continue.''' | # '''Click on Continue.''' | ||
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[[Файл:Facebook4.png|1450px|безрамки]] | [[Файл:Facebook4.png|1450px|безрамки]] | ||
# '''Choose the Facebook Pages you want ServioConnectorMsg to access.''' | # '''Choose the Facebook Pages you want ServioConnectorMsg to access.''' | ||
# '''Click on Continue.''' | # '''Click on Continue.''' | ||
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[[Файл:Facebook5.png|1450px|безрамки]] | [[Файл:Facebook5.png|1450px|безрамки]] | ||
# '''Select the Instagram accounts you want ServioConnectorMsg to access.''' | # '''Select the Instagram accounts you want ServioConnectorMsg to access.''' | ||
# '''Click on Continue.''' | # '''Click on Continue.''' | ||
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[[Файл:Facebook6.png|1450px|безрамки]] | [[Файл:Facebook6.png|1450px|безрамки]] | ||
# '''Click on Continue.''' | |||
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[[Файл:Facebook7.png|1450px|безрамки]] | |||
# '''Click on Continue.''' | |||
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[[Файл:Facebook new8.png|1450px|безрамки]] | |||
# '''Click on Continue.''' | # '''Click on Continue.''' | ||
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[[Файл: | [[Файл:Facebook new9.png|1450px|безрамки]] | ||
# '''Close the window.''' | |||
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[[Файл:Facebook new10.png|1450px|безрамки]] | |||
# '''Our Meta Pages appeared in the table''' | |||
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=Message= | |||
*To view messages received from Facebook or Instagram clients, follow the steps shown in the screenshot. | |||
[[Файл:Facebook new12.png|1450px|безрамки]] | |||
* Click on '''CRM''' | |||
# Click on '''Messages''' | |||
# Click on '''Guests''' | |||
# '''Leave the filters set to Facebook/Instagram. ''' | |||
*All active chats with clients will be displayed here. | |||
Поточна версія на 09:57, 17 липня 2025
- Connecting a CRM to Facebook Messenger is quick and easy — just follow all the steps outlined in our setup guide.*
- To get started, you’ll need an MVC HMS account, a personal Facebook profile, and a connected Facebook Business account.*
Login to HMS
- Go to [HMS MVC] and enter your login credentials into the form fields.
Add Meta Page
- Follow the steps shown in the screenshot:
- Click on CRM
- Click on Types of communication
- Click on Meta-Pages
- Click on New Page
Facebook Authorization
- A new pop-up window will appear where you need to log in with your Facebook account.
- Click on the Authorization via Facebook button
- Select the business portfolio you want to connect.
- Click on Continue.
- Choose the Facebook Pages you want ServioConnectorMsg to access.
- Click on Continue.
- Select the Instagram accounts you want ServioConnectorMsg to access.
- Click on Continue.
- Click on Continue.
- Click on Continue.
- Click on Continue.
- Close the window.
- Our Meta Pages appeared in the table
Message
- To view messages received from Facebook or Instagram clients, follow the steps shown in the screenshot.
- Click on CRM
- Click on Messages
- Click on Guests
- Leave the filters set to Facebook/Instagram.
- All active chats with clients will be displayed here.